FAQs
What are your hours of operations?
Our Cbdseas support team is available: Monday-Friday: 7-4PM PT. The Cbdseas support team is not available Saturdays and Sundays, as well as on Thanksgiving Day, Christmas, and New Years Day.
When do you restock inventory?
We're so grateful and humbled by the support of our Cbdseas community and we appreciate you sticking by us while we work tirelessly to get products back in stock. We know it's frustrating when you can't find your products - our team is working as quickly as possible to get your favorite items back in stock and to make sure they're regularly available. Thanks for being patient with us.
Help! I had an allergic or other adverse reaction!
If you have any adverse reactions to our products, please contact your health care provider immediately. If it is an emergency, please call 911.
For general questions about our products, please contact our Cbdseas support team for assistance at hello@cbdseas.com .
Help! My order is missing?!
Oh no! Please contact our support team for assistance at hello@cbdseas.com .
How do I change or cancel my order?
In an effort to ship out your products efficiently, we begin processing your order as soon as it is placed. Unfortunately, once orders are submitted, they cannot be canceled or modified.
My order is missing an item, what should I do?
Please contact us right away at hello@cbdseas.com .
My items arrived damaged, what should I do?
Please contact us right away at hello@cbdseas.com .
I typed in my wrong address and need to change it.
Unfortunately, once orders are submitted, they cannot be canceled or modified.
How do I qualify for free shipping?
Standard Shipping is FREE on all U.S. purchases of $65 and over (excluding taxes).
What do CBD creams, lotions, serums and more do for our bodies?
See our blog post "Why CBD In Your Skin Care?".
Is CBD cream legal?
Per the 2018 Farm Bill, CBD products, including CBD creams, CBD lotions and more, derived from hemp containing no more than 0.3% THC by dry weight are considered federally legal.
Specific rules and regulations may vary from state to state, however, so it’s best to check with your state’s regulatory agency regarding the safe and legal use of CBD products where you live.
Does topical CBD get into your bloodstream?
No, CBD topicals do not enter the bloodstream, likely because the skin's endocannabinoid receptors bind with the CBD molecules before they can pass through to the bloodstream. This binding action in the skin is what produces topical CBD's potentially beneficial effects.
Couldn't Find Your Answer?
If you still need help please go to our "Contact Us" page and we will respond to your message as quickly as possible.